Frequently Asked Questions

Find quick answers to the most common questions about Guardio.

Everything You Need to Know

Is Guardio really free?
Yes! Guardio is completely free to use. There are no subscriptions, hidden fees, or trial periods. All features are available to every user at no cost.
Does Guardio run in the background?
Absolutely. Guardio is designed to be lightweight and runs quietly in the background without slowing down your system. It uses minimal resources while providing maximum protection.
What devices does Guardio support?
Guardio currently supports Windows and macOS devices. We are actively working on expanding support to additional platforms including Linux and mobile devices.
How often are virus definitions updated?
Guardio automatically updates its virus definitions and security protocols multiple times per day to ensure you're always protected against the latest threats.
Does Guardio slow down my computer?
No. Guardio is optimized to use minimal system resources. Our efficient design ensures your computer runs smoothly while staying fully protected.
Can I use Guardio alongside other antivirus software?
While Guardio can run alongside other security software, we recommend using it as your primary antivirus solution for optimal performance and to avoid potential conflicts.
How do I contact support?
You can reach our support team at guardioinfo@gmail.com. We typically respond within 24 hours and are here to help with any questions or issues.
Is my data safe with Guardio?
Absolutely. Guardio is privacy-focused and does not collect, track, or sell your personal information. All scanning and protection happens locally on your device.
How do I uninstall Guardio?
Guardio can be uninstalled like any other application through your system's control panel or settings. On Windows, use "Add or Remove Programs". On macOS, drag the application to the Trash.

Still Have Questions?

Our support team is here to help you with any additional questions or concerns.

Contact Support